Help center
Twenty short articles. Pick one or search by what you are stuck on.
Or browse every article below.
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01.
Getting started: your first opportunity match
This article walks you from a new RFI Hawk account to your first matched federal opportunity in about ten minutes.
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02.
Setting up your business profile
Your business profile is the most important data you give RFI Hawk. The more complete and accurate it is, the better your daily matches.
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03.
Picking the right NAICS codes
NAICS stands for North American Industry Classification System. It is a six-digit code that says what kind of work your business does. The federal government uses it to decide which businesses can compete for which contracts. Pick the wrong codes and you will see the wrong opportunities.
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04.
Understanding your fit score
Every opportunity in RFI Hawk has a fit score from 0 to 100. The higher the score, the better the match for your business. This article explains what goes into the score so you can use it intelligently.
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05.
Saving and tracking opportunities in your watchlist
Your watchlist is where you save opportunities to come back to. RFI Hawk emails you when a watchlist item has a deadline coming up.
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06.
Starting a proposal from an opportunity
This article walks you through starting a real proposal draft from any opportunity, in about 15 minutes.
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07.
Using the proposal writer
The proposal writer drafts each section of your proposal in your voice. This article explains how to get the best draft.
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08.
Reviewing and editing AI-generated content
This article explains how to review an AI draft so the final proposal sounds like you wrote it.
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09.
Adding past performance entries
Past performance is the record of work your business has completed for prior customers. This article shows you how to add an entry and what to include.
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10.
Generating a capability statement
A capability statement is a one-page document a contracting officer asks for when they want to know who you are. RFI Hawk drafts yours from your profile and your past performance.
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11.
Running a compliance check
A compliance check flags the FAR (Federal Acquisition Regulation) and DFARS (Defense FAR Supplement) clauses in our clause library that apply to a contract and flags gaps in your response. This article shows you how to run one.
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12.
Starting a CMMC self-assessment
CMMC stands for Cybersecurity Maturity Model Certification. It is a Department of Defense program that requires defense contractors to meet cybersecurity standards. RFI Hawk's free self-assessment walks you through every control in plain English.
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13.
Hiring an expert from the marketplace
The expert marketplace lets you hire a vetted contractor for proposal review, capture support, compliance help, or related federal contracting work.
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14.
Becoming an expert on the marketplace
If you have proposal, capture, compliance, or pricing experience to sell, you can set up an expert profile and earn on the RFI Hawk marketplace.
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15.
Understanding your bill and changing plans
This article explains how RFI Hawk bills you, how tokens work, and how to change your plan.
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16.
Inviting team members
If you are on the Team plan, you can invite teammates to share business profiles, proposals, and past performance.
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17.
Connecting your federal registration
To win federal contracts, your business needs an active registration in the federal contracting database. This article walks you through how to confirm your registration and connect it to RFI Hawk.
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18.
Troubleshooting login problems
This article covers the most common login issues and how to fix them.
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19.
Updating your subscription or canceling
This article shows you how to change your plan, pause, or cancel your subscription.
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20.
Getting help when you are stuck
If something is not working or you do not understand a feature, here is how to get unstuck.