Federal solicitation · D-27-TC-0003 · back to recent

EPICOR IT Maintenance System

Agency: JUSTICE, DEPARTMENT OF
Status: Closed
Response deadline: September 30, 2026
Posted: September 23, 2026
Set-aside: Not listed
NAICS: 541519
Source: View on SAM.gov
Last checked: 2026-09-30

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Solicitation description

The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.

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Data this profile does not cover

No likely incumbent surfaced; the solicitation number did not match any award record in the trailing window.
No award records for NAICS 541519 in the trailing 12 months, so the vendor field is unavailable.