Federal solicitation · N69199HRBCCFY27 · back to recent
Civilian Human Resources Benefits Contact Center (HRBCC)
- Agency
- DEPT OF DEFENSE
- Status
- Open
- Response deadline
- September 16, 2026
- Posted
- September 3, 2026
- Set-aside
- Not listed
- NAICS
- 561422
- Source
- View on SAM.gov
- Last checked
- 2026-09-11
Solicitation description
SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).
Similar opportunities
Other open SAM.gov opportunities under the same NAICS, prioritizing the same buying agency.
| Title | Agency | Est. value | Basis |
|---|---|---|---|
| Veterans Experience Office (VEO) Contact Center Amendment 0004 | VETERANS AFFAIRS, DEPARTMENT OF | $153.0M | same naics |
| Market Research, Capability Call, and Virtual Industry... | COMMERCE, DEPARTMENT OF | - | same naics |
| WILMAC Call Recording Extraction Service Base New requirement | VETERANS AFFAIRS, DEPARTMENT OF | - | same naics |
Data this profile does not cover
- No likely incumbent surfaced; the solicitation number did not match any award record in the trailing window.
- No award records for NAICS 561422 in the trailing 12 months, so the vendor field is unavailable.